PowerPoint Series: Building Your Presentation from Scratch

Feb 15, 2018 2:00pm ‐ Feb 15, 2018 3:00pm

Credits: None available.

This webinar will continue to take beginners through the fundamentals of PowerPoint. Starting with a quick recap of the previous webinar in our PowerPoint Fundamentals series, attendees will learn how to create a custom PowerPoint presentation from scratch.
Field of Study: Computer Software & Applications
Delivery Method: QAS-Self Study
Program Level: Basic
Prerequisites: None
Advanced Preparation: None
Pricing: Members - Free / Non-Members - $50
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Learning Objectives:
  • Recognize some of PowerPoint's most intuitive functions
  • Identify tools used to manipulate photos and slide properties
  • Identify the elements of the Slide Master

Leveraging Blockchain Technologies to be Transformed - Not Disrupted

Mar 22, 2018 1:00pm ‐ Mar 22, 2018 2:00pm

Credits: None available.

Blockchain is said to be the next industrial revolution. It's also said to be smoke and mirrors. The truth likely lies somewhere in the middle. In this session, we we discuss what exactly blockchain technologies are, how the relate to the cryptocurrency world and how they can be transformational in other areas of business. The session will conclude with examples from the insurance industry and next steps for attendees.
Field of Study: Information Technology
Delivery Method: QAS-Self Study
Program Level: Basic
Prerequisites: None
Advanced Preparation: None
Pricing: Members - Free / Non-Members - $50
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Learning Objectives:
  • Identify blockchain technologies and uses
  • Recognize attributes of cryptocurrencies
  • Identify uses of blockchain technologies in the insurance industry

US Tax Reform: Navigating the changes impacting the Insurance Industry Today and Beyond

Jul 10, 2018 1:00pm ‐ Jul 10, 2018 2:00pm

Credits: None available.

The Tax Cuts and Jobs Act, signed into law on December 22, 2017, has been described ? quite accurately ? as the most sweeping tax overhaul in more than 30 years. In addition to significant rate reductions and other changes that will affect all U.S. businesses, the new law contains a number of provisions written specifically to affect insurance companies. On July 10th, Dan Kusaila and Al DiGiacomo, insurance tax practitioners at Crowe will team up with Rich Burness, Head of Tax at Athene Holdings, Inc. to provide a detailed explanation of these changes, lessons learned since enactment date, and an analysis of uncertainties and demands that insurance companies face in a post tax reform environment.
Field of Study: Accounting
Delivery Method: QAS-Self Study
Program Level: Basic
Prerequisites: None
Advanced Preparation: None
Pricing: Members - Free / Non-Members - $50
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Learning Objectives:
  • Identify tax law changes resulting from The Tax Cuts and Jobs Act, specifically those pertaining to the insurance Industry
  • Recognize lessons learned since enactment and uncertainties that industry is still pondering
  • Recognize the strain that tax reform may have on an insurance carriers tax function

Excel Workshop: What's Your Challenge

Aug 28, 2018 1:00pm ‐ Aug 28, 2018 2:00pm

Credits: None available.

The Excel Series Continues with the next installment: Excel Workshop - What's Your Challenge? In his next webinar, Aaron Cooper is taking your questions and working to provide answers to your biggest problems/challenges. Be sure to submit your question by July 27th and he'll work to solve as many as possible during this hour long event.
Field of Study: Computer Software & Applications
Delivery Method: QAS-Self Study
Program Level: Basic
Prerequisites: None
Advanced Preparation: None
Please note the database used in this workshop may appear slightly blurry due to screen-sharing. Please download and follow along with the sample database provided in the materials. Pricing: Members - Free / Non-Members - $50
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Learning Objectives:
  • Recognize tips and tricks to find the answer to questions in Excel when they arise
  • Identify how to restrict input to prevent errors in data entry
  • Identify steps used to get more out of filters

Emerging Technologies in Customer Experience

Apr 25, 2019 2:00pm ‐ Apr 25, 2019 3:00pm

Credits: None available.

Policyholders?especially those in the desirable millennial generation and beyond?are demanding new and more personalized communications via their channels of choice. From Voice-First devices like Amazon Alexa & Google Home to interactive chat capabilities via text message, website, Facebook Messenger, and WhatsApp, your agents, adjusters, and service reps need to be where the policyholder is for both sales and service purposes. Join us for this one-hour webinar to explore the impact of emerging technologies on the insurance industry and how these emerging channels can be optimized for different points along the customer journey.
Field of Study: Information Technology
Delivery Method: QAS-Self Study
Program Level: Basic
Prerequisites: None
Advanced Preparation: None
Pricing: Members - Free / Non-Members - $50
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Learning Objectives:
  • Identify the emerging channels of choice for insurance consumers as well as current and anticipated usage of those channels by generation.
  • Recognize the elements of a customer journey map, and how customer journey mapping can be used to optimize customer communications for different points along the customer journey.
  • Recognize how voice-based devices and skills will impact consumer search habits and change customer expectations for real-time data access during policy issuance, billing, and claims.

Real Automation Use Cases for Insurance Companies

Jul 23, 2019 1:00pm ‐ Jul 23, 2019 2:00pm

Credits: None available.

Insurance organizations are increasingly looking to enhance the efficiency of their operations, provide more engaging customer experiences, and address the talent shortages of qualified professionals within the industry. Digital transformation is a key opportunity in this landscape that insurance leadership can leverage to ensure survival.
Field of Study: Information Technology
Delivery Method: QAS-Self Study
Program Level: Basic
Prerequisites: None
Advanced Preparation: None
Pricing: Members - Free / Non-Members - $50
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Learning Objectives:
  • Define automation technology and robotic process automation
  • Recognize specific uses of RPA in insurance companies
  • Identify elements of a scalable automation journey and roadmap

Personal Branding Workshop: Effectively Market Yourself for Career Success

Oct 23, 2019 2:00pm ‐ Oct 23, 2019 3:00pm

Credits: None available.

Personal branding may seem like a fancy marketing concept, or something you don?t really need to worry about unless you?re highly ambitious and trying to score a big promotion. But here's the thing?you already have a personal brand, whether you know it or not. Positive or negative, your personal brand affects everything from the projects you are assigned to your opportunities for advancement. In this workshop, we?ll look at the concept of personal branding, discuss the elements of a personal brand, and guide you through the steps required to understand your current brand and manage/ leverage it for future success.
Field of Study: Personal Development
Delivery Method: QAS-Self Study
Program Level: Basic
Prerequisites: None
Advanced Preparation: None
Pricing: Members - Free / Non-Members - $50
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Learning Objectives:
  • Identify the factors that impact a personal brand, and how they impact people in day-to-day life
  • Recognize the steps in developing a schema for understanding your current personal brand and an action plan for managing your brand in the future
  • Identify opportunities for leveraging your personal brand in your career development

Executive Spotlight: Culture and Why It Matters

Nov 20, 2019 2:00pm ‐ Nov 20, 2019 3:00pm

Credits: None available.

Peter Drucker, one of the greatest influencer of management practices of all time, was credited with saying ?Culture Eats Strategy for Lunch.? At the time he said it, leaders were focused on creating strategic plans and trying to figure out how they were going to achieve their goals in the next 3 to 5 years. Today, most of those plans remain in the binders on the shelves in the collecting dust or have been thrown away. Digital transformations have intensified competition. The main strategy for success in many organizations involves differentiation; often in the form of creating innovative customer-centric experiences or by leveraging advances in technology to bring new products and services to market faster. Success often requires a fundamental shift in the mindsets and capabilities of those who are charged with delivery. It also requires a culture with the values and motivation to do so. This session focuses on what it takes to build and sustain a high-performing culture. It addresses some of the challenges leaders face trying to change cultures within their organizations and it provides insights organizations that have.
Field of Study: Personal Development
Delivery Method: QAS-Self Study
Program Level: Basic
Prerequisites: None
Advanced Preparation: None
Pricing: Members - Free / Non-Members - $50
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Learning Objectives:
  • Recognize the importance culture plays in driving innovation and change
  • Identify insights into the ways that high performing companies leverage their cultures to achieve goals and objectives
  • Identify how to assess the performance of culture within an organization

The Financial Impact of COVID-19 on Insurance: Liquidity, Tax Relief & Toilet Paper

May 5, 2020 1:00pm ‐ May 5, 2020 2:00pm

Credits: None available.

Uncertainty and disaster are not new to the insurance industry. However, the coronavirus pandemic is unlike anything our economy and society has seen in a century. How will the COVID-19 pandemic affect the insurance industry? This webinar will explore emerging workforce strategies, government relief, the economics of the pandemic, and lingering consequences.
Field of Study: Economics
Delivery Method: QAS-Self Study
Program Level: Basic
Prerequisites: None
Advanced Preparation: None
Pricing: Members - Free / Non-Members - $50
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Learning Objectives:
  • Recognize why market debt levels, leverage, and rating migration matter
  • Identify the federal relief options available for insurance entities
  • Recognize the changes in workforce strategies, including layoff and furlough practices

How Payment Methods are the New, Hot Differentiator in Insurance

Sep 22, 2020 1:00pm ‐ Sep 22, 2020 2:00pm

Credits: None available.

As part of their near-term initiatives to offer better ways of improving the speed of transacting payments whether for premiums or claims, insurance carriers are implementing additional electronic payment methods with a focus on delivering better customer service and maintaining safety and security compliance,. This webinar will offer insights from a panel of payment experts regarding the payment industry, options available and the opportunities to meet carriers' requirements. Learning Objectives: Identify how payment processing can improve the customer experience Recognize the importance of system connectivity for better flow of data to support payment workflows Differentiate how the processing options of inbound payments (premiums) and outbound (claim) are similar and different Note: videos should be run in their entirety to qualify for time needed to meet CPE requirement.
Field of Study: Information Technology
Delivery Method: QAS-Self Study
Program Level: Basic
Prerequisites: None
Advanced Preparation: None
Pricing: Members - Free / Non-Members - $50
Pricing applied upon logging in or at checkout.

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