Unconscious (or implicit) bias helps people make decisions in their daily lives quickly; however, biases can also create prejudice in favor of - or against - certain things, persons, or even groups. Often without our own realization, people make mental comparisons in ways that could be helpful or, conversely, be considered unfair. Workplaces striving for inclusiveness should be conscious of when and how bias often occurs.

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The risk landscape is constantly changing for insurers. The same is true for their investment portfolios. As political, global, environmental, industry and company risks shift, it's important to include an assessment of emerging trends and risks into the portfolio. This session will help attendees identify what ESG is, how to assess it, and ways to include it into analysis.

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Everybody talks about the importance of culture and how it drives profitability, but few seem to know how to assess the culture within their organizations. Too often, they rely on high level metrics, such as employee engagement scores, to serve as a proxy for measuring a culture's value. This session provides techniques for assessing cultures that go beyond employee engagement and take into consideration the effectiveness and efficiency of processes, technologies, leadership, values and management systems that ultimately determine cultural success. It also provides insights for employees to determine if they are a good cultural fit within their organizations and how to manage their careers when they are not.

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Learn the Do’s and Don’ts of Environmental, Social, and Governance (ESG) reporting. ESG is on the mind of most organizations and an increasing number are integrating performance data into financial reports. Customers, stakeholders, and investors are increasingly seeking and relying on ESG data for decision making. To help avoid missteps, this session will cover how ESG reporting is currently expanding, current frameworks for reporting and what companies can do to establish effective governance over ESG reporting. Additionally, we will prepare you for the questions your external auditors could soon be asking. The presentation will include highlights from the newly released Center for Audit Quality (CAQ) ‘ESG reporting and attestation: A roadmap for audit practitioners’ (released Feb 2021).

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Interest rates were pegged to zero until the end of 2015 and the impact to insurance investment portfolios was tremendous. As the Federal Reserve combatted the recession due to COVID, they reduced rates to zero... again. The current Fed Dot Plot shows that short-term rates will not likely increase until 2023. This session will cover the outlook for rates across the curve and investment grade spectrum, what insurers are doing today, and how insurers can combat the low rate environment going forward.

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In an increasingly complex and shifting business environment, the definition of what makes a strong leader has greatly evolved, especially in light of the pandemic. Those at the helm are responsible for more than finance and operations. They must thrive during uncertainty, champion inclusivity, continually innovate, and inspire and engage a diverse workforce. Tomorrow’s leaders require soft or “human” skills that will enable them to excel amid a number of industry challenges and disruptors. This session will explore vital leadership qualities, how to identify and grow necessary skills among current high performers, and ways to recruit for skills to fill any talent gaps.

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The insurance market was already experiencing a full digital transformation when the recent pandemic came and accelerated the need for innovation. Reinsurance management is among these strategic issues as many insurance companies continue to rely on spreadsheets and manual processes despite the risk of errors and lack of efficiency. Vendor solutions exists to help insurers modernizing their reinsurance activities. To ensure that the deployment of these platforms goes smoothly, this session will provide attendees with best practices and describe a proven agile methodology beginning with functional coverage evaluation and continuing with data cleansing and migration, APIs and testing, and all the critical steps of IT projects until go live. Register to our session dedicated to reinsurance transformation and get our advice to make it a safe journey.

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This session will provide C-Suite Professionals with guidance on how best to implement Diversity, Equity and Inclusion best practices within their organizations. Panelists include insurance industry experts, consultants and educators who will share their knowledge and perspectives on how to prioritize D&I initiatives to best position your company for success.

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Are you up-to-date on the 2021 activity of the NAIC’s Statutory Accounting Principles Working Group (SAPWG)? Do you know what issues are still pending and, if adopted, might need to be addressed for year-end 2021? Are there other NAIC initiatives in the works that may eventually affect statutory accounting? This session will provide current information your company needs to prepare for necessary statutory accounting changes.

NOTE: This proposal was accepted and slated for the cancelled 2020 Annual Conference. Since the advent of the concept “InsurTech”, conference and press topics have understandably focused solely on the innovative technology itself. This ignores the practical considerations of how insurers can actually leverage new solutions, particularly when they are provided by startup companies. The goal of this session is to answer the questions of: 1. When does it make sense to work with a third‐party solution provider? 2. What are the risks of partnering with a startup? 3. How can you mitigate the risks? 4. What are best practices for the relationship, including such nuts‐and‐bolts items as legal and security review to higher‐order considerations such as milestones and expectations?

Video note: Please be aware there is a momentary cut out in the video. Please remain connected, no substantial content is omitted.

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