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Xchange - Aug '21

XCH83121CS14 - APIs leading transformation in the “Next Normal”

Aug 31, 2021 3:00pm ‐ Aug 31, 2021 4:00pm

Credits: None available.

Members: $35.00
Standard: $65.00


Following on the trails of how the banking industry has transformed over recent years, the insurance sector is similarly undergoing a rush to digital transformation. Today’s landscape demands that insurance carriers are more agile and provide a seamless omnichannel experience, with insurance APIs being the key driver in unlocking these capabilities. For insurers, APIs are more than just a buzzword, they are the next step in remaining relevant, competitive and engaged. Application programming interfaces (APIs) serve as digital connective tissue, helping power functionality by allowing software systems to talk to one another. To meet customer expectations around speed, personalization, and convenience, insurers must harness the potential of APIs as they enhance or launch new services and products. This session will explain and examine how APIs and integration technologies can help your insurers unlock innovation and solve their most pressing transformation initiatives.

Learning Objectives:
  • Identify the specific areas where APIs are increasing carriers’ functionality and capabilities
  • Identify how API-first strategies are being widely adopted to make the overall customer experience better and drive new business
  • Recognize which API’s are critical to an insurer’s “toolbox” and how they can deliver better business results



  • 1.00 - Information Technology

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