One‐click Amazon checkouts, frictionless ApplePay payments, and easy peer‐to‐peer Venmo and Zelle payment transfers are no longer “new”—they are the new normal. Whether it be policyholders paying their claims to the carrier, or the carriers paying their claimants, everyone expects better, faster payment options and a simple, intuitive customer experience. A truly flexible, future‐ready digital payments system requires an understanding of customer behavior, payment channels, and modern engagement methods. The good news is there are many payment methods available in the marketplace. This session will cover some, including the opportunity for a cash back program to carriers for disbursements.
Field of Study: Information Technology Delivery Method: QAS-Self Study Program Level: Basic Prerequisites: None Advanced Preparation: None
Following the purchase of this content, return here and click the session title to view the video and access materials. NASBA Requirement: In order to receive CPE credit for this session, you must watch the video in its entirety. You will not be able to access the post-test until the completion of the video. Access the test, survey and certificate on the CE Information Tab.