More small and medium-sized businesses are starting every year, and they’re increasingly buying insurance online. There are tough trade-offs between profitability, growth, and customer experience. Manual underwriting processes can maximize profitability and growth but result in slow turnaround times. Straight through underwriting processes can maximize customer service but can lead to potential adverse selection. Target market segmentation can maximize customer service and profitability but limits growth potential. This session will exhibit how can insurers bridge this gap and expand the insurers' risk appetite, while enabling a better experience for business owners.
Field of Study: Information Technology Delivery Method: QAS-Self Study Program Level: Basic Prerequisites: None Advanced Preparation: None
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Understand the unique challenges and risks small- and medium-sized business face as they apply to insurance
See what real-time automated risk differentiation and triage looks like
Learn how data listening can significantly improve pricing and underwriting for and marketing to SMB